Our Commitment to Responsible Gaming

At PrairieSpark Lotto, we believe that lottery participation should be a fun and exciting form of entertainment. We are committed to providing a safe, secure, and responsible environment for all our Canadian users.

Playing responsibly means playing for fun, not as a source of income or a way to solve financial problems. It's important to keep your play in balance. Our platform is strictly for eligible players aged 18+ (or 19+ depending on your province).

Tips for Playing Responsibly

Set a Budget

Only spend what you can afford to lose. Treat lottery play as part of your entertainment budget.

Set Time Limits

Balance lottery play with other activities. Be aware of how much time you spend playing.

Understand the Odds

Know that lotteries are games of chance. The odds of winning are low, and wins are not guaranteed.

Don't Chase Losses

Accepting a loss is part of the game. Do not try to win back money you have lost by playing more.

Tools to Help You Manage Your Play

We provide tools in your account dashboard to help you stay in control:

Deposit & Spending Limits

You can set daily, weekly, or monthly limits on how much money you can deposit into your account.

Activity History

Easily access your full history of transactions, deposits, and withdrawals to keep track of your spending.

Self-Exclusion

If you feel you need to take a break, you can use our self-exclusion tool. This will temporarily lock your account for a period you choose, from 24 hours to several months.

Self-Assessment

If you are wondering about your own activity, ask yourself these questions:

Have you ever spent more money or time on play than you intended?
Have you ever tried to hide your lottery play from friends or family?
Have you ever borrowed money or sold anything to get money to play?
Does playing cause you to feel stressed, anxious, or depressed?

If you answered "yes" to one or more of these, it might be a good idea to speak with a professional.

Get Help & Support in Canada

If you or someone you know needs support, free and confidential help is available 24/7. These organizations are not affiliated with PrairieSpark Lotto and are here to help.

National Resources

Responsible Gambling Council (RGC): An independent non-profit dedicated to problem gambling prevention. Visit responsiblegambling.org
Canadian Problem Gambling Helpline: Call 1-866-531-2600 to be connected to local support.

Provincial Resources

Support is also available at the provincial level:

ConnexOntario (Ontario): Visit connexontario.ca or call 1-866-531-2600.
Gambling Support BC (British Columbia): Visit gamblingsupportbc.ca
AGLC (Alberta): Visit aglc.ca/responsible-gambling
Loto-Québec (Quebec): Visit jeu-aidereference.qc.ca

Please check for responsible gaming resources specific to your province of residence.